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Privacy
Policy |
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Information Collection and Use
QES
Computers, Inc. is the sole owner of the information collected
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this
site. We will not sell, share, or rent this information to others
in ways different from what is disclosed in this statement.
QES Computers, Inc. collects information from our users at several
different points on our website.
Technical
Support
In order to receive technical support through this web site,
a user must first complete the technical support form. While
filling out the technical support form, a user is required to
give their contact information (such as name and email address).
This information is used to contact the user about the services
on our site for which they have expressed interest. QES Computers,
Inc. does not collect demographic information (such as income
level and gender), and unique identifiers (such as social security
number).
Customized
Quote for Computer System(s)
We request information from the user on our customized quote
form. Here a user must provide contact information (like name
and shipping address). QES Computers, Inc. does not ask for
payment information on this form.
Cookies
A cookie is a piece of data stored on the users hard drive
containing information about the user. QES Computers, Inc. does
not use cookies on it's web site. Some of the website links
to our business partners may use cookies on their web sites.
However, we have no access or control over these cookies."
Log
Files
We use IP addresses to analyze trends, administer the site,
track users movement, and gather broad demographic information
for aggregate use. IP addresses are not linked to personally
identifiable information.
Sharing
We will not share or collect aggregated demographic information
with our partners.
Links
This web site contains links to other sites. Please be aware
that QES Computers, Inc. are not responsible for the privacy
practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements
of each and every web site that collects personally identifiable
information. This privacy statement applies solely to information
collected by this Web site.
Customer
Testimonials
QES Computers, Inc. posts customer testimonials on its web site.
QES Computers receives written permission by each customer before
posting their experience/satisfaction with QES Computers. Customer
testimonials on this web site are generously provided to QES
Computers voluntary by each customer without compensation.
Security
This web site takes every precaution to protect our users
information. QES Computers does not have customers submit their
credit card information through its web site. Credit card information
is obtained over the telephone and in person at the Pleasanton
office.
We do everything in our power to protect user-information online
and off-line. All of our users information, not just the
sensitive information mentioned above, is restricted in our
office. Only employees who need the information to perform a
specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable
information.
Furthermore, ALL employees are kept up-to-date on our security
and privacy practices. Every quarter, as well as any time new
policies are added, our employees are notified and/or reminded
about the importance we place on privacy, and what they can
do to ensure our customers information is protected. Finally,
the servers that we store personally identifiable information
on are kept in a secure environment.
If
you have any questions about the security at our web site, you
can send an email to security@qescorp.com.
Correction/Updating
Personal Information
If a users personally identifiable information changes
(such as your zip code), or if a user no longer desires our
service, we will endeavor to provide a way to correct, update
or remove that users personal data provided to us. This
can usually be done by emailing our Customer Support. Customers
can also submit personal information changes by telephone or
postal mail.
Notification
of Changes
If we decide to change our privacy policy, we will post those
changes on our Homepage link to the privacy policy web page
so our users are always aware of what information we collect,
how we use it, and under circumstances, if any, we disclose
it.
If at any point we decide to use personally identifiable information
in a manner different from that
stated at the time it was collected, we will notify users by
way of an email. Users will have a choice as to whether or not
we use their information in this different manner. We will use
information in accordance with the privacy policy under which
the information was collected. |
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