QES Computers Quality & Efficient Services Network & Support Specialists
Home About Us Directions
Products Services Support

Privacy Policy

Information Collection and Use
QES Computers, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. QES Computers, Inc. collects information from our users at several different points on our website.

Technical Support
In order to receive technical support through this web site, a user must first complete the technical support form. While filling out the technical support form, a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. QES Computers, Inc. does not collect demographic information (such as income level and gender), and unique identifiers (such as social security number).

Customized Quote for Computer System(s)
We request information from the user on our customized quote form. Here a user must provide contact information (like name and shipping address). QES Computers, Inc. does not ask for payment information on this form.

A cookie is a piece of data stored on the user’s hard drive containing information about the user. QES Computers, Inc. does not use cookies on it's web site. Some of the website links to our business partners may use cookies on their web sites. However, we have no access or control over these cookies."

Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

We will not share or collect aggregated demographic information with our partners.

This web site contains links to other sites. Please be aware that QES Computers, Inc. are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Customer Testimonials
QES Computers, Inc. posts customer testimonials on its web site. QES Computers receives written permission by each customer before posting their experience/satisfaction with QES Computers. Customer testimonials on this web site are generously provided to QES Computers voluntary by each customer without compensation.

This web site takes every precaution to protect our users’ information. QES Computers does not have customers submit their credit card information through its web site. Credit card information is obtained over the telephone and in person at the Pleasanton office.

We do everything in our power to protect user-information online and off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our office. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.

Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions about the security at our web site, you can send an email to security@qescorp.com.

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done by emailing our Customer Support. Customers can also submit personal information changes by telephone or postal mail.

Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Homepage link to the privacy policy web page so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.

If at any point we decide to use personally identifiable information in a manner different from that
stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Copyright © 2001-2014 QES Computers, Inc. All Rights Reserved. Privacy Policy